CRACOW

Dzieńdobry and welcome to Poland, the 6th biggest country of Europe and homeland of many well-known people such as Pope John Paul II, Marie Curie, Nicolaus Copernicus and Robert Lewandowski. A country with many benefits such as delicious food, stunning landscape and forests, beautiful Baltic coast and a welcoming culture.

ABOUT THE WORK IN CRACOW

Please read carefully all the points ! If you still have questions, we will be glad to answer them.

WHO YOU'RE WORKING FOR

You are working for an international operating service company headquartered in the USA. For 30 years, our partner has been providing services and technologies for renowned customers around the globe.

You will get detailed information about the employer during the recruitment process.

YOUR TASKS

Customer support in German and English via phone, email or chat in different areas. Depending on the projects, the activity includes the following tasks:

– Processing customer inquiries

– Account Management

– Information regarding cash flows

– Managing customer data

– Product Consulting

– Technical support

– Analysis and evaluation of customer data

Usually it comes down to customer support, analysis and sometimes sales.

REQUIREMENTS

– Familiarity with MS Office

– Reliable German and English (spoken and written)

– High affinity for the Internet and its use

– Excellent communication skills

– Team Player

– Willingness to live and work in Cracow for at least 12 months

BENEFITS

– Private health insurance by the company

– Additional dental care

– Free gym membership

– Free supply of meals in the company (fruit and drinks of your choice)

– Opportunity to work in unique place, with cheerful people and great atmosphere.
(onsite kitchen)
– Relocation package for applicants outside of Poland

The company will reimburse up to 165.00 € on the hotel stay and up to 150.00 € for travel costs. The Employer will pay the hotel for around 7 nights, in order to have time to look for a more permanent accommodation once in Krakow.

– Reimbursement of travel expenses up to 150,00€

– Flexible working hours

– Modern working environment and very pleasant working atmosphere

– Continuous, 1 month full-paid training on the latest technology

WHERE YOU WORK

Your workplace is Cracow, the second largest city in Poland with more than 760,000 inhabitants which is as populated as Frankfurt and with the area of 326 km² as big as Dresden. It is located 350 km southwest of Warsaw at the southern end of Poland, close to the border to the Czech Republic and Slovakia.

Numerous buildings from the Gothic, Renaissance, Baroque and later periods of the history of art dominate the townscape. Even in the 21st century Cracow is called real capital of Poland and it’s considered as the „centuries-old center of the Polish state“. Being at the same latitude with Frankfurt, Cracow has a similar climate as Germany.

ACCOMMODATION

You will get a relocation package from the company’s human resources department to get accomodated in Cracow. Generally in Cracow everything is cheaper than in Germany. Single apartments are 35% to 45% cheaper depending on location and the maintenance costs is 40% to 50% lower. Concerning food prices there is a difference from 70% to 155%. For details see the table below.

Average weekly expenditure

Please note that these are average values and can vary from shop to shop. In addition many businesses are open 24/7 because there are no restrictions for opening times in Poland. Supermarkets, cinemas and bars are spread all over the city so there is no lack of something. You can also discover many things besides the centre of Cracow. If you want to enjoy nature, you can visit the National Park Ojcow located 24km away from the city or climb one of the many mountains of the Tatra Mountains.

CONTRACT

– Full-time employment

– 160h per mont

– Shifts are defined within the team

– Contract: Full time (one year contract at the beginning without probation period, after one year – permanent)

– Flexible working hours during a 40 hour week

– 1.260,00€ gross earnings + 10-15% bonuses (Average salary in Poland is around 980,00€ gross earnings)

– Each employee receives a fully funded intensive training

– Training will be held in Cracow

– Duration of the course is usually 4 weeks

APPLICATION PROCESS

Application documents in English to Job Forum24 with details of the earliest possible start date.

After reading this page, please give us feedback and receive a call back from us, in which we would be happy to answer any questions and explain the further process.

IMPRESSIONS FROM CRACOW

APPLY

TEAM

Job-Forum24 – Team Cracow | Kesselsdorfer Str. 13 | 01159 Dresden

PEER SCHMIDT

Tel.: +49 351 464 492 28

E-Mail: schmidt@job-forum24.de

JESSICA BERNSEE

Tel.: +49 351 464 492 25

E-Mail: bernsee.jessica@job-forum24.de

DANIEL STULA

Tel.: +49 351 464 492 34

E-Mail: stula.daniel@job-forum24.de

SANDRA WALTER

Tel.: +49 351 464 492 48

E-Mail: walter.sandra@job-forum24.de

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